Frequently Asked Questions


What is the difference between INseam and OUTseam?

  • The INseam is that seam on the inside of the leg of shorts or pants that begins at the bottom of the garment (below the fly) and extends to the bottom of the hem
  • The OUTseam is that seam on the outside of the leg of shorts or pants that begins at the top of the waistband and extends to the bottom of the hem
  • click here to see images of INseam vs OUTseam

What is the difference (for women's board shorts) between lower rise, regular rise, and high rise? In general:

  • Lower Rise = top of waistband approx 2.5" below your belly button
  • Regular Rise = top of waistband approx 1.5" below your belly button
  • High Rise = top of waistband approx 1" above your belly button
  • click here to see images at our Rise Guide

    Are the women's board shorts lined?  

    • All of our board shorts are unlined, for "convertible" usage between land and water activities. With the exception of the lightest solid colors (aqua, baby pink, white), all are opaque - even when wet. Although you can comfortably wear them as your only bottom, most women prefer to wear something underneath. For your water activities, a bikini bottom works great as it too will dry quickly like your board shorts. And for dry-land activities like gardening, running errands, hanging out, etc. your regular undies work just fine. You will find that the satin-smooth feel of the inside of our brushed microfiber board shorts is comfortable either way.  

     Gift Cards

    Do you sell gift cards?

    • Yes, available in increments of $10, $25, $50, or $100. Click here to purchase.

    Do Gift Certificates expire?

    • No


    Are these true to size?

    • Since we sell worldwide to people who wear countless different brands that vary in actual size for a given size, we recommend checking out our size chart. Our sizes run true to our published size specs
    • Click here for Men's
    • Click here for Women's 
    Returns + Exchanges

    What is your return policy?

    • Store credit issued for all returns received within 60 days of shipping. Click here for complete details.


    How long will it take to receive my order?

    • Shipping times vary depending on the shipping method you select at checkout. Learn more about our currently available shipping options and rates on our Shipping Information page.
    • Warehouse/Clerical processing time is typically 1 - 3 business days after the first business day we receive your order with longer processing times possible during peak season (Memorial Day through Labor Day). 
    • Order before 5pm M-F and processing time begins same day. Order after 5pm EST on Friday or on any Federal Holiday, and processing time begins on the next business day (i.e. Monday unless it's a Federal Holiday). 
    • To estimate a delivery timeframe, simply add the Warehouse/Clerical processing time described above to to Shipping / Transit time indicated for each shipping option
      • Economy Shipping / Transit (approx. 6.9 business days) 
      • Expedited Shipping / Transit (approx. 4-5 business days) 
      • Express Shipping / Transit (approx. 2-3 business days) 

      Do you ship to other countries?

      • Yes

        Use + Care

        Can I wear this stuff in chlorinated pools and hot tubs?

        • Yes. All of our fabrics are colorfast in properly chlorinated water.

        What type of fabric used to make these board shorts / pants / skirts?

        • 95% of the stuff we sell is made from 100% microfiber polyester, a fabric we introduced in 2001. This fabric is awesome! Buttery soft finish from a "sanding" process, dries instantly, resists fading and shrinkage and looks as good after 1,000 washes as it did the day you received them.
        • Unlike tighter-fitting clothes (like yoga wear) that rely on stretch for fit, the cut of our styles is not tight fitting and reliant on a stretchy fabric for comfort . We cut every style with plenty of "ease" through the hips, thighs and legs for super-comfortable wear in your active lifestyle.

        How do I wash them?

        • Simple. Machine wash cold. Always a good idea to wash darks separately and use the gentle cycle. No bleach. Tumble dry low or line dry - they will air dry quickly on a line or a rack.  

        The Custom Manufacturing Program

        Can I order a custom board short?

        • Yes. But not here at the Outlet.  Custom manufacturing is handled at our flagship store Board Shorts World.  For custom order, click here.


        Can I make changes to my order after I place it?

        • In general, orders cannot be canceled or modified once placed.  We will try to accommodate your request. Please email with your order # and request and we will do our best.. 

          Walk-In Retail Storefront / Will Call for Sales, Returns, Exchanges . . .?

          Can I shop at the warehouse, make an exchange there, or pick up my order there?

          • No. We 're unable to accommodate walk-in traffic at any of our warehouses.